Privacy Policy
MOBIFLEX ACCESSORIES SDN. BHD.
At MOBIFLEX ACCESSORIES SDN. BHD. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Transaction details (processed securely through third-party payment gateways).
- Technical Information: IP address, browser type, device information, and website usage data.
- Other Information: Any details voluntarily provided through forms, emails, or customer service interactions.
2. How We Use Your Information
The information we collect may be used for:
- Processing and fulfilling your orders.
- Communicating with you about your purchases, promotions, or updates.
- Improving our website, products, and customer service.
- Fraud detection, prevention, and security purposes.
- Compliance with legal and regulatory requirements.
3. Data Protection & Security
We take appropriate technical and organizational measures to safeguard your personal information. While we strive to use secure methods, no electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We respect your privacy and will never sell or rent your information to third parties. However, we may share your information with trusted third parties only in the following cases:
- Service Providers: Such as payment processors, shipping partners, or IT service providers, to fulfill your order.
- Legal Obligations: When required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These cookies may collect anonymous information such as browsing behavior and preferences. You can manage or disable cookies through your browser settings, but certain website features may not function properly without them.
6. Your Rights
You have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction or update of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Withdraw consent for marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies when visiting external sites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been provided, we will take immediate steps to delete it.
9. Changes to This Policy
MOBIFLEX ACCESSORIES SDN. BHD. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
MOBIFLEX ACCESSORIES SDN. BHD.
📍 2A428 PAN PALACE PLAZA,
LENGKOK NIPAH, SUNGAI NIBONG
11900 BAYAN LEPAS, PULAU PINANG
📞 +6011-5851 4254
📧 mobiflexsb@gmail.com